Digital hotel guide
Make practical details easy to find, including check-in and check-out information, breakfast, Wi-Fi, facilities, policies and useful contacts.
THE HOTELWHISPER APPROACH
A digital guest portal for the moments that matter
Guests often need small pieces of information or assistance throughout a stay. A digital guest services platform makes those moments easier by bringing the hotel guide, AI concierge, local recommendations and service requests together. With HotelWhisper, guests open the portal through a QR code in their browser, while the hotel team maintains the information and manages requests from one workspace.
WHAT YOUR GUESTS CAN DO
Everything guests need, in one mobile-friendly portal
Guest requests and services
Let guests submit requests such as extra towels or assistance, and present the services and extras your property chooses to offer.
AI assistance and local information
Give guests a conversational way to ask about their stay and discover recommendations and information provided for your property.
HOW IT WORKS
A simple digital journey for every guest
Set up your guest information
Add the guide content, frequently asked questions, services and recommendations that reflect your property.
Place the QR code where guests need it
Share access in rooms, at reception or in pre-arrival communications. The portal opens in a mobile browser.
Keep requests moving
Guests send requests through the portal and your team can review, assign and update them in HotelWhisper.
BENEFITS FOR YOUR TEAM
A better digital experience for guests and staff
Less friction for guests
Avoid asking guests to search through paper folders or install a separate application to find basic information.
A clearer view for hotel teams
Bring guest requests into a shared workspace so staff can see what needs attention and follow its status.
More visibility for hotel services
Present available services and extras digitally, helping guests discover options during their stay.
FREQUENTLY ASKED QUESTIONS
Digital guest services: frequently asked questions
What are digital guest services in a hotel?
They are digital tools that help guests access hotel information, request assistance and discover services during their stay. HotelWhisper brings these functions together in a QR-accessible portal.
Do guests need to create an account?
No. Guests access the portal through the hotel's QR code in their mobile browser. The guest experience does not require an app download or guest account.
Can hotel staff manage guest requests?
Yes. Requests submitted through the portal appear in the HotelWhisper workspace, where the team can review and manage their progress.
HOTELWHISPER
Make every guest interaction easier to manage.
Bring your digital hotel guide, guest assistance and service requests into one accessible experience with HotelWhisper.